Every option the agent weighed
American Airlines – Refundable Main Cabin (Economy) Fare American Airlines · unresolved
Cash-refund-to-original-payment claim is reported from third-party sources but the cancellation fee amount could not be established, and AA's own refund pages were unreachable (403).
- cash refund: Refundable Main Cabin/refundable tickets are refunded to the original form of payment if cancelled before departure travelstacks.com not the brand’s own page
Unresolved: cancellation_fee; price_all_in
United Airlines – Refundable Economy Fare United Airlines · unresolved
Cash-refund-to-original-payment claim is reported from third-party sources but the cancellation fee for cancelling itself could not be established (only a fare-upgrade premium was mentioned), and united.com timed out.
- cash refund: A fully refundable United Economy ticket can be cancelled anytime before departure for money back to the original payment method nerdwallet.com not the brand’s own page
Unresolved: cancellation_fee; price_all_in
Southwest Airlines – Anytime Fare (Economy) Southwest Airlines · selected
Both hard requirements established from readable (though non-brand) sources: cash refund to original payment method, and $0 cancellation fee on any fare type. Fare not verified live for the requested dates, so price remains to be checked before booking.
- cash refund: Anytime fares are fully refundable to the original form of payment if cancelled before departure upgradedpoints.com not the brand’s own page
- cancellation fee: $0 — Southwest charges no cancellation fee, regardless of fare type upgradedpoints.com not the brand’s own page
Unresolved: price_all_in
Frontier Airlines – Standard Fare (Economy) Frontier Airlines · rejected
Frontier's own FAQ confirms Standard fares are non-refundable in cash outside a 24-hour booking window; cancelling 14+ days before departure returns a travel credit, not cash — fails the refund requirement.
- cash refund: Standard fares are generally non-refundable; refund to original form of payment is only available within the 24-hour booking window or other narrow exceptions — cancelling well in advance (e.g., 14+ days) yields a travel faq.flyfrontier.com not the brand’s own page
- cancellation fee: Reported fee schedule for Standard fares: $0 if cancelled 60+ days before departure, $49 if 59–7 days before, $99 if 6 days or fewer (fee applies to the credit issued, not a cash refund) flyinggetaway.com not the brand’s own page
Unresolved: price_all_in
Frontier Airlines – THE WORKS Bundle (Economy) Frontier Airlines · unresolved
Third-party sources report THE WORKS bundle permits a full cash refund before departure, but Frontier's own FAQ excerpt did not include the specific cancellation fee for this bundle, so the fee requirement could not be established.
Unresolved: cash_refund; cancellation_fee; price_all_in
What this customer remembered
- Earlier this year the household cancelled a different subscription service and was given account credit instead of a cash refund, which it did not want.
Confidence
Observed: a single journey.
Provenance
Every journey run on the live web. Every source, belief and decision published. Scorer version 4; model cost 0.40 USD.