The Invisible FunnelIndependent research on how agents research, compare and choose on behalf of customers

Google Fi — three-line household, phone support and all-in price

NONE

no memorybrand page reachedtested2026-09-17
  1. 1Customer missionUS three-line household (declared brief)
    • monthly all-in price for 3 lines must be ≤ $120 including taxes and fees
    • no annual contract and no device-financing obligation (month-to-month)
    • a human must be reachable by phone for support
    • price should ideally not rise after an introductory period (soft preference)
  2. 2Evidence6 searches, 6 pages: fi.google.com, support.google.com
    • term months: Month-to-month; no annual service contract; no activation/cancellation fees. Dev brand page
  3. 3BeliefCould not establish: price all in; human phone support
  4. 4DecisionNot selected: a decisive fact stayed unresolvedNONEGoogle Fi Wireless is the offer under evaluation, but two of the three required facts could not be established from a source I could actually read this session: (1) a cle…
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Every option the agent weighed

Google Fi Wireless — Unlimited Standard (3 lines) Google Fi Wireless · unresolved

No-annual-contract term is reasonably well corroborated, but a reliable all-in 3-line price and confirmed phone-human-reachability could not be established from readable sources this session; Fi's own pricing/ToS pages were unreadable, and its support hub page did not display a phone number.

  • term months: Month-to-month; no annual service contract; no activation/cancellation fees. Device financing (up to 24 interest-free monthly installments) is optional and only applies if a device is purchased on installment; bring-your fi.google.com not the brand’s own page

Unresolved: price_all_in; human_phone_support

Visible (Base plan) Visible (Verizon) · rejected

Fits budget and is month-to-month, but multiple sources (including Visible's own 'Connect With Us' contact page) establish there is no phone support channel — only chat, app, and social media — which fails the required support criterion.

  • price all in: ~$75/month for 3 lines on the Base plan ($25/line), taxes and fees included per Visible's stated pricing positioning visible.com not the brand’s own page
  • term months: Month-to-month; no annual contract on the Base plan (distinct from Visible's separate 12-month 'Annual' plan) visible.com not the brand’s own page
  • human phone support: No phone support; support is chat/app/social-media only (24/7), per Visible's own 'Connect With Us' page and multiple independent reviews visible.com not the brand’s own page

Mint Mobile Unlimited Mint Mobile · rejected

Phone support exists, but Mint sells service in fixed prepaid 3/6/12-month terms rather than true month-to-month billing, which does not meet the stated term requirement; a confident non-promotional 3-line price could not be established.

  • term months: Sold as prepaid 3-, 6-, or 12-month plan terms (no multi-line discount, up to 4 lines at full per-line rate); not a rolling month-to-month billing structure, though no annual-contract early-termination fee exists mintmobile.com not the brand’s own page
  • human phone support: Phone support available: dial 611 from a Mint device or call 800-683-7392; customer care hours 7 days/week, 5AM–7PM PST mintmobile.com not the brand’s own page

Unresolved: price_all_in

Confidence

Tested: part of a frozen experiment with a baseline.

Provenance

Every journey run on the live web. Every source, belief and decision published. Scorer version 4; model cost 0.55 USD.