Every option the agent weighed
Delta Air Lines – Refundable fare (Main Cabin, Refundable) Delta Air Lines · selected
Refund-to-cash and implied zero cancellation fee were confirmed by directly reading delta.com; live fare for the requested dates was not read.
- cash refund: Yes – refundable fares are 'processed automatically to your original form of payment,' i.e. cash, and this is not conditioned on a 14-day window (contrasted with non-refundable fares which explicitly get eCredit). delta.com not the brand’s own page
- cancellation fee: $0 stated implicitly – the page describes a 'full refund' for refundable fares with no fee mentioned, in explicit contrast to non-refundable fares where a cancellation fee is stated to be deducted. delta.com not the brand’s own page
Unresolved: price_all_in
Southwest Airlines – Anytime / Choice Preferred (and Business Select / Choice Extra) Southwest Airlines · eligible
Meets the cash-refund and zero-fee requirement per brand-domain content, but I could not directly re-verify via my own page fetch (southwest.com returned a DNS/network error on two attempts); confirmed only through the search tool's retrieval of southwest.com/swamedia.com content.
- cash refund: Yes – Anytime/Choice Preferred and Business Select/Choice Extra fares are fully refundable; cancel any time up to 10 minutes before departure (comfortably satisfies the ≥14-day condition) for 100% of ticket value back to swamedia.com not the brand’s own page
- cancellation fee: $0 – 100% of ticket value refunded, no cancellation fee stated for these fare types. southwest.com not the brand’s own page
Unresolved: price_all_in
Southwest Airlines – Wanna Get Away / Wanna Get Away Plus Southwest Airlines · rejected
Refund is issued only as flight credit / Transferable Flight Credit, never cash to the original payment method, regardless of the ≥14-day condition — fails the hard requirement.
- cash refund: No – non-refundable; cancellation yields flight credit or Transferable Flight Credit only (cash refund only applies under the unrelated 24-hour risk-free purchase window, not the 14-day-before-departure condition). swamedia.com not the brand’s own page
Unresolved: cancellation_fee; price_all_in
Delta Air Lines – Main Cabin (Classic/Basic, non-refundable) Delta Air Lines · rejected
Explicitly returns an eCredit, not cash, regardless of how far before departure it is cancelled — fails the hard requirement.
- cash refund: No – 'cancellation fees will be deducted from your ticket value, and you'll receive the remainder as an eCredit,' not cash. delta.com not the brand’s own page
Unresolved: cancellation_fee; price_all_in
American Airlines – Refundable Main Cabin fare American Airlines · unresolved
Secondary/review sources describe a refundable-vs-non-refundable distinction with cash refund for refundable fares, but I could not confirm this on aa.com itself within the action budget, so it is not established from a reliable readable source.
Unresolved: cash_refund; cancellation_fee; price_all_in
United Airlines – Refundable fare (Economy) United Airlines · unresolved
United's own refund-policy page indicates refunds on eligible fares go to the original form of payment, but does not state a specific cancellation fee amount for the refundable condition, so the required fee fact could not be established; my own direct page read also timed out twice.
- cash refund: Fares that 'allow refunds' are refunded to the original form of payment; most (non-refundable) fares are not eligible for voluntary refunds at all. united.com not the brand’s own page
Unresolved: cancellation_fee; price_all_in
What this customer remembered
- Earlier this year the household cancelled a different subscription service and was given account credit instead of a cash refund, which it did not want.
Confidence
Tested: part of a frozen experiment with a baseline.
Provenance
Every journey run on the live web. Every source, belief and decision published. Scorer version 4; model cost 0.50 USD.