Every option the agent weighed
Wanna Get Away (Basic) fare Southwest Airlines · rejected
Non-refundable fare; voluntary cancellation produces a flight credit, not cash to the original payment method.
- cash refund: No — cancellation returns a (non-transferable) flight credit, not cash upgradedpoints.com not the brand’s own page
- cancellation fee: $0 fee, but refund is issued as credit, not cash upgradedpoints.com not the brand’s own page
Unresolved: price_all_in
Anytime / Choice Preferred (fully refundable) fare Southwest Airlines · selected
100% of ticket value refunded to original form of payment on cancellation, no fee stated; live fare for these dates not read.
- cash refund: Yes — 100% of ticket value refunded to original form of payment on cancellation before departure southwest.com not the brand’s own page
- cancellation fee: $0 — refund is 100% of ticket value, no fee mentioned southwest.com not the brand’s own page
Unresolved: price_all_in
Basic Economy American Airlines · rejected
Non-refundable and non-changeable beyond the 24-hour booking window; no cash refund at 14 days before departure.
- cash refund: No — non-refundable after 24-hour window; not eligible for refund citizendailypost.com not the brand’s own page
- cancellation fee: Not applicable — ticket is non-refundable, no partial refund path citizendailypost.com not the brand’s own page
Unresolved: price_all_in
Refundable fare (Main Cabin, non-Basic) American Airlines · unresolved
Cash-refund-to-original-payment is confirmed for refundable tickets, but the cancellation fee amount for this fare could not be confirmed from a readable source.
- cash refund: Yes — refundable ticket cancellation refunds amount paid to original form of payment citizendailypost.com not the brand’s own page
Unresolved: cancellation_fee; price_all_in
Basic Economy / standard non-refundable Economy United Airlines · rejected
Non-refundable beyond the 24-hour booking window; only partial travel credit is available thereafter, not cash.
- cash refund: No — non-refundable beyond 24-hour window; only partial travel credit available citizendailypost.com not the brand’s own page
- cancellation fee: Not applicable — no cash refund path exists for this fare citizendailypost.com not the brand’s own page
Unresolved: price_all_in
Refundable Economy fare United Airlines · unresolved
Refunds for eligible fares go to original form of payment, but United's own policy text states a cancellation fee 'may apply' depending on fare rules; the amount could not be established.
- cash refund: Yes — refunds for fares that allow refunds are credited to original form of payment united.com not the brand’s own page
Unresolved: cancellation_fee; price_all_in
What this customer remembered
- Earlier this year the household cancelled a different subscription service and was given account credit instead of a cash refund, which it did not want.
Confidence
Tested: part of a frozen experiment with a baseline.
Provenance
Every journey run on the live web. Every source, belief and decision published. Scorer version 4; model cost 0.42 USD.