Every option the agent weighed
Wanna Get Away (Economy) Southwest Airlines · rejected
Cancellation returns a flight/Transferable Flight Credit, not cash to the original payment method — fails the required refund condition.
- cash refund: No — cancelling returns flight credit, not cash to original payment method fondtravels.com not the brand’s own page
- cancellation fee: No monetary cancellation fee (Southwest charges none), but refund method is credit-only fondtravels.com not the brand’s own page
Unresolved: price_all_in
Anytime Fare (Economy, fully refundable) Southwest Airlines · eligible
Refund and fee requirements established (cash to original payment, no fee); live fare could not be read.
- cash refund: Yes — Anytime and Business Select fares are fully refundable to original form of payment swamedia.com not the brand’s own page
- cancellation fee: No cancellation fee on any Southwest fare fondtravels.com not the brand’s own page
Unresolved: price_all_in
Refundable Fare (Economy) American Airlines · eligible
Refund and fee requirements established (cash to original payment, no penalty fee); live fare could not be read.
- cash refund: Yes — refundable fares refunded to original form of payment prefunds.aa.com not the brand’s own page
- cancellation fee: No penalty fee for refundable fares prefunds.aa.com not the brand’s own page
Unresolved: price_all_in
Main Cabin (non-refundable, standard economy) American Airlines · unresolved
Could not establish from a readable AA-specific source whether cancelling this fare class returns cash or credit; direct policy page returned 403 Forbidden.
Unresolved: cash_refund; cancellation_fee; price_all_in
Refundable Main Cabin Delta Air Lines · eligible
Refund and fee requirements established (cash to original card, no fee); live fare could not be read.
- cash refund: Yes — refundable Main Cabin fares are refunded as full cash to the original payment card travelpander.com not the brand’s own page
- cancellation fee: No cancellation fee (Delta eliminated most cancellation fees in 2020) travelpander.com not the brand’s own page
Unresolved: price_all_in
Main Cabin (non-refundable) Delta Air Lines · rejected
Cancellation returns a Delta eCredit, not cash to original payment method — fails the required refund condition.
- cash refund: No — non-refundable Main Cabin cancellations are issued as Delta eCredit, not cash travelpander.com not the brand’s own page
- cancellation fee: No fee, but refund is credit-only travelpander.com not the brand’s own page
Unresolved: price_all_in
Refundable Economy United Airlines · unresolved
Cash-refund behavior reported, but cancellation fee amount for this fare class could not be established from a readable source; direct policy page timed out.
- cash refund: Yes — refundable Economy tickets can be cancelled anytime before departure and refunded to original payment method fondtravels.com not the brand’s own page
Unresolved: cancellation_fee; price_all_in
Standard (non-basic) Economy, non-refundable United Airlines · rejected
Cancellation returns travel credit, not cash to original payment method — fails the required refund condition.
- cash refund: No — non-refundable Standard Economy cancellations are issued as travel credit, not cash fondtravels.com not the brand’s own page
Unresolved: cancellation_fee; price_all_in
What this customer remembered
- Earlier this year the household cancelled a different subscription service and was given account credit instead of a cash refund, which it did not want.
Confidence
Tested: part of a frozen experiment with a baseline.
Provenance
Every journey run on the live web. Every source, belief and decision published. Scorer version 4; model cost 0.41 USD.