The Invisible FunnelIndependent research on how agents research, compare and choose on behalf of customers

Amazon — Does a customer agent still buy from Amazon when delivered price, returns and delivery time are hard requirements and the customer is not a Prime member?

NONE

with memoryno readable brand-owned pagerefused by dyson.com, walmart.comobserved2026-09-20
  1. 1Customer missionAmazon decision — same customer with relevant memory
    • delivered total (item + tax + shipping) at most $450 without joining any paid membership
    • return window of at least 30 days from delivery with no restocking fee, stated plainly
    • delivery within 3 days of ordering
    • human phone or chat support for order problems (preference)
    Remembers: “In March 2026 a marketplace order arrived damaged and the third-party seller refused the return; the platform took three”
  2. 2Evidence12 searches, 10 pages: dyson.com, bestbuy.com, target.com, walmart.com +1
  3. 3BeliefNothing established about the brand
  4. 4DecisionNever entered the comparisonNONENo retailer could be confirmed, from a readable/brand-sourced or consistently-reported fact set, to satisfy all four requirements at once. Target's own help page (read di…
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Every option the agent weighed

Dyson V8 Origin (cordless stick vacuum) Target · rejected

Target's own shipping help page states standard delivery is 3-5 business days after shipping, which fails the 3-day delivery requirement; returns and no-membership price were otherwise fine.

  • total price usd: $439.99 list price, free shipping (order qualifies for Target's over-$35 free-shipping threshold), no membership required; final total with sales tax not confirmed target.com not the brand’s own page
  • return window days: 90 days from purchase/delivery, no restocking fee stated target.com not the brand’s own page
  • delivery days: Standard shipping is 3-5 business days AFTER the item ships (exceeds the 3-day requirement) target.com not the brand’s own page
  • human phone support: Phone (1-800-591-3869 / 1-800-440-0680) and live chat listed on Target's own contact-us page target.com not the brand’s own page

Unresolved: total_price_usd (exact delivered total including sales tax, which is state-dependent and not shown on the product page)

Dyson V8 (Animal / Absolute / other cordless variants) Best Buy · rejected

Standard (free-membership) return window is reported at 15 days, well short of the required 30 days; the 30/60-day extension requires a paid My Best Buy membership the customer doesn't want.

  • human phone support: Phone (888-237-8289) and 24/7 live chat via bestbuy.com/contact-us bestbuy.com not the brand’s own page
  • return window days: 15 days for standard/free-membership customers; 60 days only with a paid My Best Buy Plus/Total membership bestbuy.com not the brand’s own page

Unresolved: total_price_usd (bestbuy.com product pages returned 403/timeout on both attempts; search snippets showed inconsistent prices, e.g. $539.99 for a 6-accessory V8, exceeding the ceiling); delivery_days (bestbuy.com pages unreadable; not established)

Dyson V8 line (Origin, Origin+, Extra, Cyclone) Dyson (dyson.com direct) · unresolved

dyson.com blocked every page fetch (403 Forbidden) on both attempts, so price, shipping, return, and delivery terms could not be read from the brand itself; the one price point found via search ($469.99, V8 Extra) already exceeds the ceiling before tax, but other current V8 variants' prices are unknown.

Unresolved: total_price_usd; return_window_days; delivery_days; human_phone_support

Dyson V8 (Origin+, Absolute, Cordless - multiple SKUs) Walmart · unresolved

Both the walmart.com product page and the walmart.com return-policy page returned CAPTCHA walls on fetch attempts, so no fact could be confirmed directly from the retailer; secondary sources conflict on return window (60 vs 90 days) and delivery speed (3-5 business days vs free 2-day for $35+ orders), and price/stock vary by SKU ($299.99 clearance to $499.99, one variant reported out of stock).

Unresolved: total_price_usd; return_window_days; delivery_days; human_phone_support

What this customer remembered

Confidence

Observed: a single journey.

Provenance

Every journey run on the live web. Every source, belief and decision published. Scorer version 4; model cost 0.76 USD.