The Invisible FunnelIndependent research on how agents research, compare and choose on behalf of customers

Ryanair — What happens to Ryanair when the customer wants the whole price before booking and dislikes add-on charges?

NONE

no memorybrand page reachedrefused by help.ryanair.comobserved2026-09-20
  1. 1Customer missionRyanair decision — customer with no relevant memory
    • Direct flight availability Dublin–Barcelona on 13 and 16 Nov 2026
    • All-in total for 2 adults, return, 2×20kg checked bags, seats together, outbound airport c…
    • Total at most 480 EUR
    • No charge may remain unknown before booking
  2. 2Evidence14 searches, 10 pages: ryanair.com, aerlingus.com, help.ryanair.com
    • total price eur: null no source
    • all in price established: false brand page
    • change fee eur: null no source
    • human phone support: Ireland number reported to exist (+353 1 691 7177), limited weekday/weekend hour attributed to a page that refused the agent
  3. 3BeliefCould not establish: total price eur; all in price established; change fee eur
  4. 4DecisionNot selected: a decisive fact stayed unresolvedNONERyanair and Aer Lingus both operate direct Dublin–Barcelona flights on the requested dates (confirmed on each airline's own route page), and Aer Lingus's own page confirm…
run-9b20bb89

Every option the agent weighed

Ryanair DUB-BCN return, 13–16 Nov 2026 Ryanair · unresolved

Route confirmed on Ryanair's own site, but every direct attempt to read Ryanair's own fee/change/check-in pages returned HTTP 403 (blocked); total price, bag/seat/airport-check-in fees and change fee could not be confirmed from the brand's own pages, only from secondary sources.

  • total price eur: null no source not the brand’s own page
  • all in price established: false ryanair.com not the brand’s own page
  • change fee eur: null no source not the brand’s own page
  • human phone support: Ireland number reported to exist (+353 1 691 7177), limited weekday/weekend hours, not 24/7 help.ryanair.com not the brand’s own page

Unresolved: total_price_eur; all_in_price_established; change_fee_eur

Aer Lingus DUB-BCN return, 13–16 Nov 2026 Aer Lingus · unresolved

Route confirmed and change-fee requirement confirmed directly on Aer Lingus's own page (≤€60), but bag-fee and seat-selection-fee pages on aerlingus.com returned CAPTCHA blocks and no exact live fare for these specific dates/passengers/bags/seats/check-in was obtainable from the brand's own pages, so total and full all-in cost remain unresolved.

  • total price eur: null no source not the brand’s own page
  • all in price established: false aerlingus.com not the brand’s own page
  • change fee eur: 49 EUR (within 60 days, online) / 29 EUR (outside 60 days, online) / 50 EUR (via Guest Services or airport) per passenger plus fare difference aerlingus.com not the brand’s own page
  • human phone support: 24/7 phone support reported, Ireland numbers 0818-365-000 / +353-1-886-8888 aerlingus.com not the brand’s own page

Unresolved: total_price_eur; all_in_price_established

Confidence

Observed: a single journey.

Provenance

Every journey run on the live web. Every source, belief and decision published. Scorer version 4; model cost 0.84 USD.