4DecisionNever entered the comparisonNONENo candidate could be confirmed, from a readable source, to meet all three required facts (delivered total ≤$450, ≥30-day no-restocking-fee return, delivery ≤3 days) with…
One label per journey, from the record. By recorded outcome: never entered the comparison 4 · named, not researched before the budget ran out 1 · ran out of page reads before deciding 1.
Same task, different memory
0/3selected, no memory
0/3selected, with memory
0 ppdifference
Memory did not change the outcome in these journeys; see what it changed on the Memory page.
Journeys without a readable brand-owned page
6 of 6
All journeys ran on 2026-09-20; a time series needs more than one day of testing.
Selection by day
0 of 6
All journeys ran on 2026-09-20; a time series needs more than one day of testing.
Where its facts came from
0
decisive beliefs about Amazon taken from a page that is not the brand’s own, or from a brand page that refused the agent; 0 journeys met a bot wall on the brand site.
What this does not establish: that Amazon generally wins or loses customers this way, or that changing one page would change these decisions. It establishes what happened in these 6 journeys.
The numbers
6journeys
1considered
0selected
1not selected
0/6reached a readable Amazon page
Never entered the comparisonmost common reason not selected · 4/6
6 customer-agent journeys. Amazon entered consideration in 1. It was selected in 0 and not selected in 1. In 6, no readable Amazon-owned page was reached.
Action budget ran out before the brand: 1 of 6 journeys
Named, not researched: 1 of 6 journeys
total price usd left unresolved in 1 of 6 journeys
return window days left unresolved in 1 of 6 journeys
delivery days left unresolved in 1 of 6 journeys
What could be tested
The same customer missions, run again with the open condition readable on Amazon’s own pages, against these 6 journeys as the baseline. That is a comparison, not a guess: same customer, same requirements, one change.
Work at Amazon?
Send us the source the agent couldn’t find. We’ll rerun the same customer and publish the before/after. Send the source
4DecisionNever entered the comparisonNONENone of the four investigated offers could be confirmed, from sources I could actually read this session, to satisfy all three required facts (delivered total ≤$450 with …
4DecisionNever entered the comparisonNONEThe strongest candidate found on the retailers' own pages was the Dyson V8 Origin Cordless Stick Vacuum at Target.com: $439.99, no paid membership required, and a clearly…
4DecisionNever entered the comparisonNONENo retailer could be confirmed, from a readable/brand-sourced or consistently-reported fact set, to satisfy all four requirements at once. Target's own help page (read di…
4DecisionNever entered the comparisonNONENo candidate could be confirmed, from a readable source, to meet all three required facts (delivered total ≤$450, ≥30-day no-restocking-fee return, delivery ≤3 days) with…
3BeliefCould not establish: total price usd; return window days; delivery days
4DecisionNamed, not researched before the budget ran outNONENo candidate could be confirmed, from the retailer's own pages, to meet all three required facts (delivered total ≤$450 with no paid membership, a ≥30-day no-restocking-f…
